Last updated · 01 Oct 2025

Privacy that keeps talent data confident

JobRoles is built for sensitive hiring work. This policy explains what we collect, why we collect it, and the controls you have to shape how your data flows across the platform.

At-a-glance
The essentials every team asks before partnering with us.
ISO 27001 aligned

Data controller

JobRoles Ltd, UK

Registered under the UK Information Commissioner’s Office.

Regions covered

EU · UK · US

Data is stored closest to your primary operating region.

DPA & subprocessors

Transparent directory

We publish every processor change with 30-day notice.

Account & identity
Details that help us create and secure your profile.
  • Name & job title
  • Company & team size
  • Work email & phone
  • Authentication logs
Usage insights
Signals that show how the product is performing for you.
  • Feature adoption events
  • Session metadata
  • In-product feedback
  • Support conversations
Opportunities data
Information you upload to craft roles, talent pools, and briefs.
  • Role requirements & salary bands
  • Candidate notes
  • Hiring preferences
  • Team comments
How we use your data
Every purpose is tied to a lawful basis and is reviewed quarterly.

Deliver the platform

Provision accounts, personalize dashboards, and roll out improvements.

We rely on performance of a contract to run the JobRoles experience you signed up for.

Secure accounts

Detect abuse, monitor risk signals, and keep credentials safe.

Security monitoring is processed under legitimate interest—we minimize retention windows.

Guide your team

Send product education, adoption nudges, and advisory research.

You can opt out of non-essential comms at any time from your notification center.

Stay compliant

Meet legal, regulatory, and audit requirements across jurisdictions.

We keep auditable logs and only disclose information when required by law.

Your privacy controls
Use the in-product privacy center or reach out to compliance@jobroles.co.

Access & portability

Download a structured export of your profile, searches, and candidate data.

We respond to verified requests within 30 days.

Rectification

Update inaccurate information directly or ask us to revise it for you.

Most fields are editable in-app; our team handles the rest.

Erasure & restriction

Request deletion of non-essential data or pause processing temporarily.

We’ll guide you through impact assessments before removal.

Objection & consent

Opt out of marketing, profiling, or any processing based on consent.

Preference center lives under Settings → Notifications.

Data Protection Officer · dpo@jobroles.co
Security commitments
Designed for enterprise hiring teams handling sensitive personal data.

Encryption everywhere

TLS 1.3 in transit and AES-256 at rest across primary and backup stores.

Geo redundancy

EU & UK data centers with automatic failover and daily integrity testing.

Access controls

Principle of least privilege, hardware security keys, and quarterly audits.

Need a custom DPA?

We support bespoke terms for regulated teams.

Attach your preferred clauses and we’ll coordinate with legal in under five business days.

Retention & notifications
Know how long we keep things and how we’ll keep you informed.
Activity logs are trimmed at 90 days; system backups cycle every 35 days.
Full deletion requests are verified via secure link before processing.
Change notifications

We send 30-day advance notice for policy updates and highlight critical edits directly inside the product.

Subscribe in Settings → Privacy feed

Frequently asked questions
Your legal, security, and recruiting operations teams’ most common topics.

Need a signed agreement?

Our privacy team replies within one business day.

Email compliance@jobroles.co or book a review call to walk through controls, subprocessors, and bespoke terms.

Dedicated Data Protection Officer

dpo@jobroles.co

10 Finsbury Square, London EC2A 1AF